Leaders in coaching safety performance improvement. We’ve gained our experience and respect as Directors of Safety, Safety Managers and Project Co-ordinators across many industries throughout the world. Setters are trusted partners of the biggest and most innovative companies across high-risk sectors.
For most of Tamara's life, she has wondered why people do the things they do.
In the nursing profession, then as an advanced life support paramedic, she witnessed the effects that choices have on everyday lives. She developed a passion for sharing knowledge and enabling people to make sustained lifestyle changes.
An opportunity with the South African Department of Environmental Affairs led to a 14-month trip to Gough Island as team manager and medic. Another 14-month trip followed to the South African Antarctic Base, where she discovered the true meaning of cold.
Tamara spent the next 13 years working in the medical and occupational health and safety role in mining, then the oil and gas industry after completing her International NEBOSH Diploma. She worked in Angola, Mali, Gabon, Cameroon, South Africa and Mozambique.
Her last four years as a Regional SHE Manager for a major oil and gas company were exciting and challenging. It highlighted the disconnect in translating company policy and procedure to action on the frontline.
To feed her passion for people and knowledge sharing, she joined setters +people® to focus on coaching and behavioural safety training to best impact true change on the individual, team and organisation.
Wendy is a successful leader and senior manager who became the youngest ever Director of RAF Nursing Services and went on to be Chief Nurse of the Navy, Army and RAF at the Ministry of Defence.
Wendy has proven herself to be strategic, highly adaptable, focused and someone who thrives on challenge. She became the first nurse to coordinate and lead the clinical, welfare and administrative care pathway for military casualties aero medically evacuated from the combat zones of Iraq and Afghanistan, through their acute care to rehabilitation at Headley Court. She was awarded the Royal Red Cross medal from HM The Queen for her services to Nursing.
An NLP Master Practitioner and Master Coach, She builds natural rapport through her emotional intelligence and credibility and through excellent communication skills ensuring that learners have an engaging and memorable experience.
Wendy loves to combine her love of travel and food, experiencing the cultures and tastes from all around the world. She is learning Turkish so that she can converse with the locals when visiting her holiday home in Northern Cyprus. Music is a passion of Wendy’s and she is an active member of Cambridge Rock Choir.
Rasila is a Chartered Environmental Health Practitioner and Safety Coach, with extensive health and food safety experience in a variety of industries. Rasila is passionate about training and is a CIEH and IOSH approved trainer, and particularly enjoys designing and delivering training focussed on the learner.
An example of her versatility is that she has recently delivered training on a project in Belgium through the medium of Punjabi – she also speaks Gujarati and Hindi! Rasila practices her own belief of lifelong learning and is currently completing Certificates in NEBOSH Fire Safety and Construction, and a Neuro-Linguistic Programming (NLP) Practitioner/ NLP Life Coach. Certificate.
Rasila graduated with a Master’s degree and started her career in enforcement as an Environmental Health Officer, and then worked as a Consultant and Manager in various industries and cultures; understanding risks, driving change and continual improvement.
Rasila joined Setters in August 2019 and has been involved in delivering the +people® programme on projects both nationally/internationally. Rasila has also been supporting Setters centrally, involving marketing and communications.
Rasila is married with 2 children, she loves to spend time with family and friends, enjoys cooking, eating out, reading and keeps fit by walking, gardening, and practising Yoga. Voluntary work includes being a member of the IOSH executive committee for the East Midlands branch, and Mentor and Committee member for the charity ASPIRE2 Succeed, supporting young people to develop skills and achieve their aspirations.
Jess is an Account Manager for Setters, experienced in large scale programmes across a range of industries. She is also a member of the delivery team, training and coaching the full spectrum of events across the entire hierarchy. Additionally, she delivers behavioural profiling and analysis of cultural research for programme clients.
Prior to joining Setters, Jess worked in the Electricity industry where she was part of a team responsible for the rollout and embedment of a safety culture development programme, which enables her to provide a truly client focussed approach. With a background in coaching, NLP, adult education and NVQ Assessing she draws upon a variety of skills to facilitate successful outcomes for individuals, groups and organisations.
From the age of five Jess competed in the sport of archery, and before retiring was a Team Manager for England and chaperone for GB junior teams, traveling nationally and internationally.
Jess is married and has a dog and two cats. Away from work, most free time is spent doing house renovations. Outside of that, she can be doing anything from indoor skydiving or ziplining to enjoying countryside and learning to play the saxophone.
Chad is a Neuro-Linguistic Programming (NLP) Practitioner and Master Practitioner and is currently an Associate for companies specialising in culture change through coaching.
Chad uses his myriad of coaching, hypnosis and training qualifications to help deliver culture change awareness training, coach training, leadership coaching and mentoring, and programme integration design.
Before becoming a professional coach, Chad worked in the electricity supply industry, power station operations, production management, commissioning, and health and safety management.
Chad is a huge fan of American football and often travels to the USA to attend live games.
Darren is an experienced executive with a successful track record of leading major projects, joint ventures and businesses whilst forming and developing strong alliances with clients and partners. Darren has always made sure that Safety is a core value by leading and sustaining a business wide cultural development programme.
He is skilled in leading multidisciplinary teams and has a reputation of delivering challenging projects and implementing efficiency and change within businesses. By adopting a collaborative approach, Darren and his teams have frequently overcome complex challenges to the satisfaction clients, and other major stakeholders.
Scott is an enthusiast who helps clients make a difference in business performance. He focuses on getting the best from an organisation, its people, technology and processes. He’s highly skilled in bringing large teams of people together and finding the most effective way to structure the business, aligning process, health, safety and wellbeing, and regulation, which make a significant difference to customer service, revenue and profitability.
Scott’s knowledge of health and safety and its importance to drive organisational change helps him support clients in navigating the complexities of achieving zero harm, while managing production and quality expectations.
He has almost 40 years of industrial experience in mining, steelmaking, aerospace, automotive, construction, oil and gas, and precision tools sectors. His experience gained in these high-risk sectors is why clients seek him to co-design their programmes – his deep understanding of operating in these highly unionised and politically sensitive environments gives him the insight needed to make a real difference.
Scott is a visionary leader within the +people® Partnership to develop and enhance the range of services delivered by the programme directors, as well as building the technology to support the learners, management information to provide a return on investment, and building programmes that are embedded in the way businesses manage and coach their people.
To speak to Scott about how he can implement a programme for your organisation, email: marketing@safesetters.co.uk
Andrew has an extensive career in the steel industry, spanning 37 years, starting as a graduate trainee and working his way through the ranks to become Director of Health and Safety.
In 1996, he did a year’s exchange to CSX Transportation, the second-largest railroad company in the USA working as a director in their sales and marketing division. On his return, he became Director Coated Products for British Steel and then Managing Director of the Coated Products Business of Corus (merger of British Steel and Dutch steel company Hoogovens) with sites in the UK and mainland Europe.
In 2002 he was appointed as Managing Director of the integrated operations of Corus, Long Products, based primarily in the UK with a T/O c£1.5bn. This assignment included a transformation in performance, particularly H&S and capital development projects of £400m. In April 2007, Corus was acquired by Tata Steel and in July 2008 he was appointed as Director Health and Safety for the Tata Steel Group reporting to the CEO.
Andrew was able to take retirement from the company in July 2016 but carried on in a part-time transition role, still reporting to the CEO until March 2018. Since this time, Andrew has been undertaking consultancy work, including with Tata Steel acquisitions in India, other Tata group companies, Setters, as well as some European companies.
Andrew’s first degree is in Physics, and he also has an MBA. He is also qualified to degree level in Health and Safety and studied executive management in Pennsylvania.
These days, whilst not consulting, Andrew can be found jogging or playing golf, whilst also undertaking civic duties as a volunteer for Hull City of Culture and Legacy. Andrew is married with two grown-up children.
To speak to Andrew about how he can implement a programme for your organisation, email: marketing@safesetters.co.uk
Marianne is an expert in visionary leadership, supporting leaders during business innovation, culture change and sustainability. She helps clients restructure to maximise people performance, production and quality, and co-designing relevant training to support development. It’s one of the many reasons she’s sought out by leaders.
As executive director she has extensive experience dealing with the challenges of merging two organisations. She’s supported numerous clients with organisational structure, business modelling, profiling, business plans, as well as steering internal communication and a changing corporate culture.
As a culture engineer she connects the worlds of culture and business successfully and (inter)nationally in mutually beneficial ways. Marianne is renowned for her access to the influential professional networks at home and abroad.
As a design thinker and skilled visualiser she emphasises and demonstrates the importance of imagination in change processes.
Working as a theatre director gave her great insight into people, their behaviour and how they learn. She focuses on personal improvement with leaders, developing the next generation of leaders and those newly appointed or part of a succession plan.
Marianne is a board member of several national institutions in the cultural field and commercial and social enterprises.
She’s fluent in three languages and worked in many European countries. She has a deep understanding of the diverse cultures, particularly for global organisations where business culture improvement and alignment can be challenging.
She lives in Rotterdam with her husband. When she’s not working you can find her in a gym, art gallery or dance studio. To speak to Marianne about how she can implement a programme for your organisation, email: m.berendse@safesetters.co.uk
Graham has vast experience of positively influencing the cultures of organisations, establishing rapport with our clients and co-designing Cultural Development Programmes based on coaching to achieve the highest performance related to health, safety and wellbeing.
Through developed personal relationships over many years, he directs, supports and coaches the leaders of our clients to ensure the on-going strategy of the programme meets organisational objectives and agreed Return on Investment criteria.
A qualified coach, he also provides 1-to-1 performance coaching for leaders and managers, that aims to release the potential of the individual for both organisational and personal benefit.
Graham is considered an expert in practical Safety Culture Development, having occupied numerous high level roles, with direct responsibility for health and safety, particularly as an offshore installations manager on North Sea oil and gas platforms. Graham is often invited to be a key note speaker at high profile industry conferences.
Graham, as Chairman of the setters Group, has overseen the development of a range of products which reflect his premise - that the personal choices which people make, at all levels of an organisation, form the critical path for safety performance improvement.
Gareth is an experienced Director and Manager, specialising in business planning, financial forecasting, HR and management systems. He was instrumental in the migration of setters’ IT infrastructure and financial systems to cloud-based technologies.
He has secured significant investment funding from commercial banks and through external investment programmes. Implemented several business management systems including ISO 9001 and Investors in People. Designed a bespoke document management system in SharePoint online and project-managed the introduction of the setters TEC platform.
Gareth is married with two daughters and his hobbies include running, golf, snooker, walking and a variety of team sports. He’s a Wrexham FC supporter and once played rugby at The National Stadium, Cardiff Arms Park.
Stephen began his career as a chartered chemical engineer with British Steel and British Nuclear Fuels. Following this, work took him all over the world as a SHEQ consultant.
For the past ten years, Stephen has been directly involved as programme director and performance coach with Setters. He now designs, manages and deploys cultural development programmes for major clients across a range of sectors, nationally and internationally.
When not working, Stephen enjoys all things fast and furious – cars, motorbikes – and also renovating his 400-year-old cottage to house his convertible Jaguar 4.2 XK8, and no doubt a few other fast toys.
Pam has worked within Setters for the past 25 years, in roles including training co-ordinator and coordinating special projects, involving people and product development, and latterly works alongside Graham Setter as his PA and sales co-ordinator, but on a more personal note is also his partner.
Pam has a good working relationship with Setters clients and feels that genuine personal communication is key to developing true partnering with clients.
Pam’s broad experience of all aspects of the business, past and present, positions her well as the “go-to person” for people who want to understand the values and beliefs which makes Setters tick.
Pam has a great love of music, has sung in choirs since school days, and recalls highlights in her life such as singing and dancing on the stage in the Royal Albert Hall, London.
Pam leads a very busy lifestyle, but loves spending time with her beloved 4 grandchildren, family and friends, and keeps some time aside for Yoga to keep healthy in mind and body!
Mark has extensive practical experience in education, training and assessment. He has worked as a site HSE Advisor on both National Grid (Siemens) and Amazon (ISG) projects. He has also previously worked ‘on the tools’ as a labourer and as a ‘Fitters Mate’.
Mark’s roles are presenter for +people® (Cultural Change) Programme, internal trainer for ‘onboarding’ and development of tutors, and quality manager for programmes. Mark also supports the renewables department at setters in assisting clients in developing culture and their safety management systems (SMS).
A qualified teacher registered IOSH trainer and NLP Practitioner, Mark is also currently upgrading his NEBOSH qualifications to Diploma level.
Mark has been a Leeds United fan since the age of six, loves horse-racing and enjoys visiting places of historical interest. Mark was also a babysitter for a now-famous actor, although he is maintaining a radio-silence on just who it is.
Never satisfied with merely learning, Jason "hit the road" early on in life with the practical work application. He discovered how efficiencies and systems get created without formally understanding the concepts at age 11. Morning, afternoon and monthly paper round routes were integrated with leaflet drops for local small businesses. Most trips up a residential delivery path involved two or three revenue streams. At sixteen, Jason already worked in marketing, and during college, he held down part-time jobs in telesales and foot canvassing. That is why when he talks about his work experience, people might be mistaken for thinking that he must be a very young-looking seventy-year-old!
After formal education, came an offline career. Job titles include marketing team leader, marketing manager and marketing director; sales consultant and sales manager. Industries included home improvement, timeshare and legal services. As a problem-solving specialist, Jason became aware of the biggest problem in his life. As an in-person sales or marketing worker, you're only as good as your last day, week or month. If you stop selling, you stop earning. After 20 years of repeating the same pitches infinitesimally, the internet was gathering steam, and Jason wondered: What if I publish a pitch once online, millions of people could find it? Then he thought: That's going to save a lot of breath. In 2010, Jason became a self-taught digital marketer and entrepreneur.
Jason joined setters in 2019 to help them to review and update all legacy IT and digital systems. When Covid-19 hit, Jason spearheaded the company transition from three decades of office-based work, into a fully remote cloud-based business. During 2020, he led the project design and architecture group for a bespoke event delivery platform, which won innovation funding from the Welsh Government's Smart Innovation (Smart Cymru) and the European Regional Development Fund (ERDF). As for the future, Jason can hardly wait for new bleeding-edge tech to unfold and get applied to the setters business structure. He loves the new company focus on blended learning and systematised HSE processes, and most of all - implementing knowledge into the workplace, resulting in zero harm.
Peter has been in the marketing industry since 2002. He has worked with a number of B2B and B2C companies in the publishing, legal, corporate resources and e-gaming sectors.
He joined setters in November 2020 as an integral part of the Marketing & IT Virtual Support team, where he specialises in creating technical solutions to business processes, as well as design and copywriting. He has a lifelong passion for learning, with a demonstrable understanding of SQL and Python for Data Science, as well as a keen interest in advanced data analytics.
Hailing from Northern Ireland, he spent 20 years in high-pressure work environments in Central London, working in project delivery in the Legal and Publishing sectors, before returning to live in Ireland. He is an author and the founder of Nightsgale Books.
The company was founded in 1992 but key personnel had already gained project leading experience in the offshore oil and gas industries, engineering, manufacturing, construction and power generation. The experience in the design, implementation and benchmarking of safety management in high-risk environments, highlighted that safety performance is a combination of systems and people which has shaped the range of products that Setters now offer.
Zero Harm = systems + people
Many of our customers approach us because although they have significantly reduced the number of accidents and incidents occurring, they are not consistently achieving zero harm. It’s clear to Setters that the input made by people, your staff, is key to the safety performance of an organisation.
Therefore, we have based our business on the simple premise that; zero harm = systems + people. Our products are aimed at addressing both sides of that equation, through a combination of practical safety expertise and advanced coaching techniques.
While our products have delivered significant improvement in safety performance for our clients, they have also shown a correlation with wider business performance improvement as their people demonstrate more positive choices, attitudes and behaviours, contributing to successful growth.