Safety Culture Development
Jaguar Land Rover is a multinational automotive company, that brings together two much loved, highly prestigious British car brands, and is the UK’s biggest car manufacturer making 544,401 cars a year.
Setters have played a key role in the overall safety strategy of Jaguar Land Rover through the delivery of the +people® Programme across numerous sites (Halewood, Solihull and the Engine Manufacturing Centre) and functions (Advanced Manufacturing Engineering and Power Train Operations).
The Engine Manufacturing Centre Project involved Setters supporting the construction life cycle of the site, including partnering with Beck and Politzer during commissioning, delivery of the +people® Programme during operations, delivery of site inductions in order to ensure new staff were incorporated into the safety culture and development of Supervision across the site.
The successful outcomes of the +people® Programme to the Advanced Manufacturing Centre (AME), which included the development of accredited Front Line Safety Coaches, has led to Setters supporting AME on the Darwin new build project in Slovakia, Europe.
The partnership and trust developed between Setters and Jaguar Land Rover, has led to Setters playing a key role in the delivery of an IOSH accredited Supervisor Development Programme being piloted at the Solihull site, prior to a global roll out.
Johnson Matthey is a speciality chemicals company and a leader in sustainable technologies operating in 30 countries with a workforce of 13,000.
Health and Safety is a core value and priority to Johnson Matthey, as such Setter were approached to deliver the +people® Programme, to the Clitheroe, Chilton and Royston sites, aimed at the development of their safety culture and focussed on the target of zero harm.
The +people® Programme helped to achieve a significant improvement in safety performance and create a sustainable safety culture of true feedback throughout the organisation, with all employees developed in order to have the confidence and willingness to challenge and be challenged through a common language that enabled discussion around to discuss practical improvements needed to deliver the target of zero harm.
The Leadership within Johnson Matthey recognised that the improvement in safety culture provided the platform for an all-encompassing culture change aimed at overall business improvement.
Following the success of the +people® Programme at Clitheroe, Chilton and Royston, Setters and Johnson Matthey are exploring how the Programme can be rolled out globally through the adoption of new technologies and harnessing the opportunities presented by an engaged organisational coaching community.
UKPN own and maintain electricity cables and lines across London, the South east and East of England. They maintain and upgrade power equipment and move and connect new electricity cables.
UKPN approached Setters, via a competitive tender process, to deliver a safety culture development programme as part of their Stay Safe strategy.
Setters, after being successful in the tender process, delivered the +people® Programme to over 5000 UKPN personnel across multiple locations, ensuring high levels of engagement within the workforce, at all levels, and developing 700 internal safety coaches.
The +people® Programme resulted in a significant decrease in Lost Time Injuries and a significant increase in the quality of audits results and near miss reporting. The +people® Programme also contributed towards UKPN receiving 3rd party recognition, in the form of awards such as Utility of the Year 2015, Safety Campaigners National Awards 2015,Top 25 Companies to Work For (Sunday Times) 2015, Excellence in Supply Chain 2015 and Engagement and Wellbeing Award 2015.
Recognising Setters role in supporting UKPN to improve their safety performance, the +people® Programme is now being adopted to apply to the achievement of improvement in customer relations and operational excellence.